Contact Center Quality Specialist / Coach - Female : Sutherland

Contact Center Quality Specialist / Coach - Female : Sutherland... The Role Job Scope:
• Handling quality control of the data entry & voice processes
• Coach employees to improve quality levels Job Description
• Ensure complete understanding of the data entry & voice operations and KPIs.
• Perform quality control activities as defined from time to time.
• Ensure quality SL...

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